The resources to be able to have your team in the field all day making sales and inspecting roofs, following up with clients that didn't sign the contrac on site, following up after a storm, hitting a specific neighborhood after a storm, preparing internal bids and external estimates for claim submission, all to reach your end product of replacing or repairing the damaged dwelling is an extremely heavy weighload and resource diminisher. Why not make a choice to focus on what you intended the company to be since formation. The construction of actual damaged items from a loss. Can you hire an in house estimator? Sure you can, but you also have to someone oversee that estimator, review the work, worry about burn out and raises and bonus percentages, and on top of all it, workload. Can they keep up efficiently. WLE see this scenario time and time again. An in house estimator is hired, and the business is growing from your great sales team, and you end up back where you started because you're not able to produce estimates quickly keeping cash flow incoming.